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    APOLOGIZING HALACHICALLY

    I. Asking for
    Forgiveness
    In recent years,
    there has been much
    discussion about what
    constitutes a sufficient
    apology. Sometimes
    people apologize
    under pressure and do not really admit
    to having done anything wrong. Even
    genuine apologies face careful scrutiny
    under constantly evolving requirements for
    contrition. Halachah offers some guidance
    on how to apologize properly.
    The Gemara (Yoma 87b) tells the story of
    how Rav was reciting the Torah portion in
    front of R. Yehudah Ha-Nasi. As colleagues
    entered the room, Rav went back to the
    beginning so they would hear the whole
    thing. After doing this a few times, Rav was
    frustrated and when the next person entered
    — R. Chanina — Rav continued without
    returning to the beginning. R. Chanina
    was insulted that Rav treated him with less
    respect than his colleagues. For thirteen
    years, Rav apologized to R. Chanina every
    Yom Kippur eve but R. Chanina refused to
    forgive him. (The Gemara explains why
    Rav did this so many times and why R.

    Chanina still did not forgive him.)
    Based on this and other similar stories,
    Rabbeinu Asher (Rosh; Yoma 8:24) says
    that you should ask forgiveness on Yom
    Kippur eve from anyone who might hold
    anger over your actions. Discussion within
    the context of this idea offers guidance on
    how to apologize properly. Rosh’s son,
    Rabbeinu Ya’akov, codifies this in his Tur
    (Orach Chaim 606) and adds that the person
    asking forgiveness should seek out the
    person he offended. Rav Yoel Sirkes (Bach,
    ad loc.) says that the Gemara (Yoma 87a)
    quotes Proverbs (6:2-3) as a source for the
    requirement to ask for forgiveness, which
    sounds like you must seek out the victim:
    “You have been trapped by what you said,
    ensnared by the words of your mouth… So
    do this, my son, to save yourself, since you
    have fallen into your neighbor’s hands: Go,
    humble yourself, and urge your neighbor.”
    If we want to become free of our offenses
    to others, we have to go to the victim and
    ask for forgiveness.
    II. Three Times
    The Gemara (ibid., 87a) says that you
    should apologize at most three times (and
    therefore asked why Rav apologized more
    than that). If your victim still does not

    forgive you, then you should move on
    because you have done all that you can.
    The Gemara deduces this from the request
    Yosef’s brothers told him came from his
    father: “Please (Ana), forgive please (sa
    na), the transgression of your brothers
    and their sin, for the bad that they did to
    you. And now, please (ve-ata na), forgive
    the transgression of the servants…” (Gen.
    50:17). The repetition three times of na
    (please) implies that they asked three
    times. You do not become subservient to
    someone just because you harmed them.
    You must sincerely apologize and attempt
    to obtain their forgiveness, but there is a
    limit to your obligation to them — three
    apologies.
    Tur (ibid.) quotes this Gemara which says
    that you should take three people with you
    when you ask for forgiveness (each time,
    if necessary). They come to help convince
    the victim to forgive you. However, Rav
    Ya’akov Moelin (Maharil; Sefer Maharil,
    Yom Kippur) says that first you should
    ask for forgiveness privately. If that fails,
    then you bring three people with you three
    times (a total of four attempts). According
    to Maharil, you should first try to resolve
    the matter privately. Only if that route fails,
    then you make it a little more public to
    reach a resolution. If those four attempts
    do not work, then you gather ten people
    and announce that you sinned against
    that person and he does not want to
    forgive you.
    Rav Ya’akov Ibn Chaviv, in his Ein
    Ya’akov (Yerushalmi Yoma, ch. 8),
    includes a passage in which Shmuel
    says: “He who sins against his friend
    must tell him that he wronged him.
    If he accepts, good. If not, he brings
    other people and apologizes in front
    of them…” This seems like proof for
    Maharil’s position. Rav Ya’akov Ibn
    Chaviv, in his commentary on this
    passage, criticizes those who send a
    messenger — a mediator — with an
    apology. According to this passage, if
    you sinned against him then you have to
    go yourself and ask for his forgiveness.
    Rav Shmuel Yaffe Ashkenazi, in
    his Yefeh Mareh commentary on
    Yerushalmi (ad loc.), disagrees with
    that interpretation. The goal is to reach
    reconciliation between the two parties.
    It does not matter how they reach it.
    III. Different Ways
    Maharil (ibid.) adds a profound point.
    He notes that Yosef’s brothers use
    different language in each of the three
    requests. When you ask for forgiveness
    multiple times, ask differently each
    time. There is no one correct formula.

    Everyone responds differently and when
    you apologize, you try to find the right
    words and approach that reaches your
    victim. Bach (ibid.) and Mishnah Berurah
    (606:3) follow Maharil on this. But this all
    has limits — only three times. If the victim
    still refuses to accept the apology, he is
    acting cruelly and you can move on after
    declaring in front of ten people that you
    have tried your best (Rema, Orach Chaim
    606:1).
    Bach (ibid.) adds that just like when
    you confess your sins to G-d you have
    to specify your sins, so too when you
    apologize to someone you must specify
    what you did to harm them. Your apology
    is lacking without this specific information.
    Rav Avraham Gombiner (Magen Avraham
    606:intro) agrees but adds that if specifying
    the sin will embarrass the victim, then you
    should refrain from doing so.
    Putting everything together, when you
    apologize you should tailor your message
    specifically to be effective for the victim,
    mentioning the specific offense unless this
    will further hurt the victim. According
    to most, you should first reach out to the
    victim privately. If that does not work, then
    you apologize a little more publicly. If the
    victim does not accept your apology, try
    rephrasing it in a way to which he relates
    better. Your focus should be on results —
    reconciliation — more than on process.
    If he still does not respond to repeated
    attempts at reconciliation, tell people that
    you wronged him and that you apologized,
    and move on.